Technical support in Istanbul for VRF, commercial and split air conditioning, fan coils, ventilation equipment and drainage. Begin with the symptom, a displayed code or your maintenance needs.
A local indoor-unit problem and a shared outdoor-unit or control issue need to be assessed in their system context. Tell us which units are affected, when the problem occurs and any displayed code.
Cooling performance, operation and condensate drainage are assessed for the actual unit type. Wall-mounted, cassette and ducted equipment can require different access and maintenance arrangements.
We consider the fan, motorised valve, thermostat and water supply together. A local terminal fault should be distinguished from conditions in the building’s water circuit.
Fans, motors, filters, dampers and the air path are reviewed together. A fan that does not run and one that runs with weak airflow present different investigation needs.
Condensate removal, clean-water supply and wastewater systems have different fault paths. A blocked drain, a condensate pump issue and surface condensation should not be treated as the same problem.
Tell us the Istanbul district, the equipment involved and what happens during operation. Note whether the issue affects one room, several units or the whole system. You do not need to know the model or fault code to start.
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Add the available equipment information
If you have them, share the brand, model, the code exactly as displayed and a photograph of the equipment label. Existing maintenance records and recent changes to the installation can help define the investigation.
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Agree the service or maintenance scope
Fault investigation, routine maintenance and a corporate maintenance agreement are different needs. Our team reviews the information and discusses the relevant scope and planning with you.
Use our English contact page to discuss the equipment and the problem. Detailed service pages and the existing request form are currently available in Turkish.